Go Green with e-Statements

Fast, Convenient, Secure...  FREE!


What are e-Statements?
e-Statements are the same as your paper statement only you view it through Online Banking instead of receiving a paper copy in the mail.

Why should I switch to e-Statements?
Fast: 
Receive your e-Statement faster than a paper statement.  Email alerts notify you when your statement is ready to view.
Convenient:  Your finances will be easier to manage with 24 months of statement history stored in your account.  View your e-Statements from any computer at any time.
Secure:  Reduce the risk of mail fraud and identity theft.
Green:  Switching to e-Statements is a great way to "Go Green."  e-Statements reduce paper clutter.  However, you can always print your statement if you need a paper copy.
They're free! 

How can I enroll in e-Statements?
  • Log on to Online Banking (new users must sign up first).
  • Click on the e-Statement button at the top of the screen.
    Business users:  Choose Online Statements from the Online Services menu at the top of the screen
  • Read and accept the e-Statement disclosure.

Once you have accepted the disclosure, you have successfully enrolled in e-Statements for all of the accounts you currently view through Online Banking.  You may receive one more paper statement depending on your statement cycle.

Why are e-Statements more secure than traditional delivery methods?
Last year thousands of Americans suffered identity theft due to stolen mail.  Since e-Statements are not delivered to your mailbox, you won't need to worry about your personal financial information getting into the wrong hands.

How will I know when my e-Statement is available?
You will receive an email from service@ochome.com notifying you that your e-Statement is available.

How do I view an e-Statement?
Simply log on to Online Banking, click the e-Statement button on the top navigation bar, and choose the account and the date of the statement you would like to view.  To view e-Statements you will need to use Adobe Acrobat Reader.

What if I need a paper statement?
We will archive up to 24 months of statements.  You can access these statements through Online Banking anytime.  You will need a printer connected to your computer if you would like to print a copy of your statement.

What if I want to start receiving paper statements again?
Simply call us at 1-800-771-7990 ext. 0, email us at service@ochome.com, or stop by one of our conveniently located branches.

 

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